Belize Call Center & CX Solutions

The CX You Need, No Matter the Hurdle

Surrounded by AI hype, budget cuts, and point solution providers, achieving a clear CX strategy can feel impossible. Our unbiased CX advisory services simplify your path forward by combining flexible contact center outsourcing and AI technology.

150 +
Combined years of
CX industry experience

1,000 +
Heavily vetted call
center locations

500 +
Heavily vetted
AI + technology solutions

96 %
Average
CSAT Score

Key Factors Driving Call Center Outsourcing to Belize

Talent Pool: The Heart of Belize’s Call Center Industry

A Steady Stream of Talent: 5,032 Belizean students graduated from university in 2022 providing a robust pipeline of potential employees for call centers in Belize.
Highly Skilled Professionals: A concentration of skilled and qualified professionals, seeking career opportunities, makes Belize a hub for talent in the call center sector.
Unrivaled Retention: Exceptionally low employee turnover ensures stability and reduces costs for businesses operating Belizean call centers.
Training for Success: Certified training centers equip individuals with the technical skills needed to excel in modern call center environments.
Empowering the Local Community: Call centers in Belize create high-quality jobs, boosting the local economy and providing valuable opportunities.

Business Climate: Designed for Call Center Success

English Language Proficiency: English is the official language, and bilingualism is widespread, ensuring seamless communication for call centers serving North American markets.
Business-Friendly Environment: A corporate-friendly atmosphere, free from exchange controls on offshore companies, simplifies operations for call centers in Belize.
Stable and Secure: A pro-business investment climate, progressive policies, and long-standing democratic stability offer a secure foundation for investment in Belize’s call center industry.
Ideal Location and Lifestyle: A low cost of living and a welcoming local population create a positive environment for employees working in Belizean call centers.
Perfect Time Zone Alignment: Seamlessly aligned with U.S. and Canadian time zones, facilitating real-time collaboration and superior customer service from Belize-based call centers.

Infrastructure: Supporting World-Class Call Centers

Investing in Connectivity: Ongoing infrastructure improvements, driven by the tourism sector, support the efficient operation of call centers in Belize.
Global Partnerships: US and UN support for infrastructure development benefits all sectors, including Belizean call centers.
Equipping for the Future: Certified training centers ensure a readily available workforce skilled in the latest technologies used in modern call centers.
Building a Strong Foundation: Robust infrastructure is crucial for the smooth and efficient operation of Belize’s call center industry.

Government Support: A Partner in Call Center Growth

Attracting Investment: Government trade promotion agencies actively encourage the establishment of call centers in Belize, recognizing their economic importance.
Incentivizing Growth: Strategic government initiatives and incentives support the growth and development of the BPO sector, including Belizean call centers.
Pro-Business Approach: A pro-business investment climate and forward-thinking policies create a favorable environment for call center operations in Belize.
Political Stability: Democratic stability ensures a predictable and reliable environment for businesses operating in Belize.

Belize Key Statistics

Population

420,677

GDP

$3.282 billion USD

Working Age Population (15-64)

166,206

Business Languages

English

Call Center Sector Jobs

15,000 jobs as of 2024

Frequently Asked Questions About Belizean Outsourcing

Why should I choose Belize for call center outsourcing?
Belize offers a unique blend of advantages, including cost-effective solutions, a highly skilled workforce, a business-friendly environment, and a strategic geographic location.

What is the language proficiency of the Belizean workforce?
The majority of the Belizean population is fluent in English, with many also proficient in Spanish. This linguistic diversity makes Belize an ideal choice for companies seeking bilingual or multilingual call center agents.

How does Belize compare to other outsourcing destinations?
While Belize shares many advantages with other popular outsourcing destinations, it distinguishes itself with its unique combination of factors, such as its neutral English accents, strong customer service culture, and government support for the BPO industry.

Are there any government incentives for businesses setting up call centers in Belize?
Yes, the Belizean government offers various incentives to attract foreign investment in the BPO sector, including tax breaks, streamlined regulatory processes, and support for infrastructure development.

How can I get started with outsourcing to Belize?
Outsource Consultants is your trusted partner in finding the ideal solution.

Leveraging our extensive network of over 1,000+ vetted BPO provider locations, we meticulously match businesses with the most suitable call centers in Belize. Our expert team analyzes your unique requirements, comparing costs, scalability, and performance metrics to identify the perfect fit.

Benefit from our CX advisory services, backed by deep expertise in outsourcing and AI technology. We’re committed to helping you achieve significant cost savings (up to 50%) while enhancing customer experiences. Our unbiased recommendations provide valuable insights to guide your decision-making process.

To get started, you can connect with our expert team.

Get a Free Call Center Cost Proposal

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