Prospecting has a high rejection rate and eats time. Your best closers should be closing qualified deals, not hunting for leads or working out whether the person on the phone can actually sign.
Enlisting appointment setters to handle the first phase of the sales process is an excellent way to use your internal sales staff as efficiently as possible. A junior sales rep reaches out to potential customers, tells them about your product or service, and then sets an appointment with a more senior member of the team.
A B2B or B2C appointment setting service takes pressure off your internal team and improves ROI on the reps you already have. Most clients find 30–50% of savings in their existing spend, sometimes over 60%, by partnering with an experienced outbound provider rather than adding headcount.
Commonly Outsourced Appointment Setting Tasks
- Reach out to cold or warm leads via phone or email.
- Give an initial pitch to the lead and determine interest level.
- Identify the viability of the lead, and the ability of the individual to ultimately make a decision.
- Provide general B2C and B2B lead generation services.
- Calendar coordination and confirmation calls to reduce no-shows.
Our appointment setting partners work as an extension of your team. Agents learn your offering well enough to pitch it credibly, and they’ll fill your pipeline with leads that are actually qualified.
We score 300+ vetted BPO partners on 100+ performance data points, including appointment-to-close rates and no-show performance, so the shortlist we hand you has a record in outbound specifically. Most clients find 30–50% of savings, sometimes over 60%. Every partner operates under identical commercial terms with us, so our bias is to the ones that perform. Zero cost to you.
Our partners can support your customers across every channel, including voice, email, live chat, social media and SMS, and have direct experience in the following industries:
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