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Fundraising & Non-Profit Call Centers

Fundraising & Non-Profit Call Centers

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Fundraising & Non-Profit

How is your call center helping you achieve your non-profit fundraising goals?

For most non-profits, their day-to-day focus is aimed at fulfilling their organization’s mission and enriching the lives of their community. That’s why, to secure more charitable donations and sustain the impact of your non-profit services, organizations look to trusted charity call center experts for fundraising services.

Offering skilled, highly-motivated fundraising agents, non-profit BPO vendors can help your organization build lasting relationships with contributors while highlighting the positive efforts of your organization. Working in modern fundraising platforms, agents collect donor information cleanly, run outbound campaigns on schedule, and give you a real read on cost per dollar raised.

Between inbound donor questions, outbound appeals, and follow-up across channels, a good partner keeps the conversation going between campaigns instead of only at year end.

We score 300+ vetted BPO partners on 100+ performance data points, including donor conversion rates and average gift, so the shortlist we hand you has a record in fundraising specifically.

Every partner in our network operates under identical commercial terms with us, so our bias is to the ones that perform. Zero cost to you, which matters more here than in most industries.

Get a Free Call Center Cost Proposal

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Fundraising & Non-Profit Call Center Services

Commonly Outsourced Tasks in the Fundraising & Non-Profit Industry

Our call centers routinely provide the following services:

Outbound donor appeals and campaign calling
Inbound donation processing and donor service
Lapsed donor reactivation
Recurring gift setup and management
Pledge follow-up and fulfillment
Seasonal surge staffing for year-end campaigns
Donor data capture and CRM updates

Outsource Call Center Services

Our BPOs have Fundraising & Non-Profit industry experience in inbound and outbound services like:

Call Center Compliance

We understand that you often require agents with certain certifications. We have call center partners who hold certifications and licenses in the following areas:

PCI DSS (Payment Card Industry Data Security Standard)
TCPA (Telephone Consumer Protection Act)
State charitable solicitation registration awareness