Competing as a global business means supporting customers in the language they prefer. They don’t just prefer it, they expect it.
Building broad language coverage internally is difficult and often impossible, which is why outsourcing is usually the practical path to serving every customer in their own language.
Multilingual Call Center Outsourcing
Outsourcing multilingual support is a cost-effective way to cover every language your customers use. Working with a BPO means you don’t have to recruit and retain fluent agents in languages that are hard to staff domestically. Most clients find 30–50% of savings in their existing contact center spend along the way, sometimes over 60%.
Multilingual Call Center Services
With a network of 300+ vetted BPO partners located all over the world, each scored on 100+ performance data points, we can help you find one staffing native speakers for the exact contact center services you need. Whether you need multilingual customer support, customer service, technical support, call answering services, or something else, we’ve got you covered.
Some of the languages our partner network supports
| Language | Speakers Worldwide | Native Speakers |
|---|---|---|
| English | Speakers Worldwide: 1.5 billion | Native Speakers: 360 million |
| Spanish | Speakers Worldwide: 420 million | Native Speakers: 350 million |
| French | Speakers Worldwide: 130 million | Native Speakers: 67 million |
| Portuguese | Speakers Worldwide: 213 million | Native Speakers: 203 million |
| Chinese | Speakers Worldwide: 1.051 billion | Native Speakers: 873 million |
| German | Speakers Worldwide: 229 million | Native Speakers: 101 million |
| Japanese | Speakers Worldwide: 127 million | Native Speakers: 126 million |
| Korean | Speakers Worldwide: 78.9 million | Native Speakers: 77.2 million |
| Polish | Speakers Worldwide: 50 million | Native Speakers: 45 million |
| Dutch | Speakers Worldwide: 23 million | Native Speakers: 22,788,000 |
