November 10, 2022
Outsourcing Spotlight: Veteran-Owned Call Centers
On the 11th hour of November 11th, World War I came to a close with the Armistice of Germany. This led to the creation of the Armistice day […]
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October 31, 2022
What Do Your Halloween Preferences Say About Your Outsourcing Ghouls?
Beware. All Hallow’s Eve is upon us once again. What started as a somber religious holiday has largely morphed into a secular blowout that provides an annual bump […]
October 28, 2022
Outsource Consultants Makes a Third Appearance on the Minneapolis/St. Paul Business Journal’s Fast 50 List
Saint Louis Park, MN, October 28, 2022 – Outsource Consultants is excited to announce that we are a Minneapolis/St. Paul Business Journal Fast 50 honoree for the third […]
October 11, 2022
Checking In on the Jamaican Call Center Industry
When tourists look for idyllic beaches, they turn to Jamaica. Basking in the sun at a resort isn’t the only thing the country has to offer though. The […]
September 20, 2022
Avoid the Open Enrollment Headache: Get Your Call Centers Ready
Open Enrollment, a time to apply for new health insurance coverage or make changes to existing plans through federal and state government programs, is fast approaching. Each year, […]
August 16, 2022
For the Fourth Year in a Row, Outsource Consultants Makes the Inc. 5000 List
SAINT LOUIS PARK, MN, August 17, 2022 – Inc. magazine today named Outsource Consultants a member of its annual Inc. 5000 list, the most prestigious ranking of the […]
August 15, 2022
Higher Demand For the Medical Industry and Outsourcing Services
As the medical industry experiences higher demand for service and a staffing shortage, outsourcing options have become more pivotal to keeping things running than ever before. Many clinics […]
July 7, 2022
3 Tips for Retaining Retail Call Center Agents While Cutting Costs
In 2021, retail sales enjoyed an unparalleled growth rate of 14 percent, nearly 5 times the rate seen pre-pandemic. It appears, however, that this consumer spending surge may […]
June 15, 2022
Preparing For Supply Chain Bottlenecks With BPO Support
Getting products into consumers’ hands is taking longer than in pre-COVID times. A combination of factors, including concerns with border crossing, labor shortages, and manufacturing slowdowns are wreaking […]
June 6, 2022
4 Ways to Keep Your Remote Agents Engaged
In just a few short years, working remotely has gone from something largely reserved for special situations to an expectation for positions that reasonably allow for it. Before […]