Offshore Outsourcing

September 19, 2019

Still the One: The Philippines Remains the Top Destination for Offshore Outsourcing

There’s no question that the Philippines enjoyed several years as the defacto offshore darling. Populated by a skilled and energetic workforce, backed by massive infrastructure investment and fueled […]

Full Story

BPO Partner Selection, Offshore Outsourcing

November 7, 2018

Why Your Business Needs a Multilingual Contact Center

Your company strives to provide great customer service. But are you able to serve every customer interested in your products and services? A recent article by Deeksha Dadu […]

Full Story

Customer Service, Nearshore Outsourcing, Offshore Outsourcing

September 5, 2018

4 Primary BPO Markets and What They Mean to Your Company

Business is always developing, and with more growth comes higher demands on employees. One department that gets hit the hardest by drastic company growth is customer service. Customer service […]

Full Story

Nearshore Outsourcing, BPO Industry, Customer Service, Offshore Outsourcing

April 26, 2017

What To Consider When Outsourcing To The Philippines In 2017

Corey Kotlarz, the president of Outsource Consultants, was recently interviewed and featured in the following article by Telus International. To read the article in its original location and format, please […]

Full Story

News & Insights, Offshore Outsourcing