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Outsource Consultants - Call Center Outsourcing

Don Gandy

Don Gandy – Senior Account Executive, Enterprise CX

  • Years of Industry Experience: 25+
  • Previous Positions: Senior Account Executive with Verizon, Enterprise Account Executive at Alvaria/Aspect, Application Sales Manager at Oracle
  • Education: BS in Mathematics from Middle Tennessee State University
  • Industry Specialties: Telecom, manufacturing, financial services, insurance, healthcare

Don Gandy is an enterprise sales leader with more than two decades of experience driving revenue growth across AI‑powered CX, CCaaS, UCaaS, and cloud transformation solutions. He has built a consistent track record of outperforming multimillion‑dollar quotas, winning net‑new logos, and leading complex migrations for Fortune 1000 organizations across manufacturing, financial services, insurance, and healthcare.

Throughout his career, Don has partnered with C‑suite and VP‑level stakeholders to design and deliver technology investments that improve customer experience, reduce operational cost, and modernize legacy environments. His sales approach blends disciplined qualification, outcome‑based value engineering, and deep expertise in AI‑driven customer engagement.

Don has held senior roles at Verizon Business, Alvaria, Oracle, Calabrio, Intradiem, and Verint. Known for his ability to navigate multi‑threaded buying committees and accelerate complex sales cycles, he brings a hunter’s mindset, a strategic lens, and a reputation for building trusted executive relationships.

Based in the Nashville area, Don is recognized for his leadership in enterprise CX transformation and his ability to translate emerging AI capabilities into measurable business outcomes.

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