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People grow and learn throughout their entire lives, especially within their professions. This enables people to advance in their field and eventually achieve new discoveries and success. Unfortunately, […]

Many companies do their best to engage their employees and gather their feedback, but very few take action based on the feedback they receive. The article “What Employee […]

Customer experience teams have a very important job to do in order to provide customers with high quality customer experience; they need to change the entire company culture. […]